The Denes Logo

15 Longmead
EX35 6DQ

TEL: +44(0)1598 753573

COVID-19 Procedures and Measures 2020

  1. We will send you an email outlining how we will be complying with COVID-19 Guidelines for your protection and what procedures we will have in place.
  2. Only 3 of our 5 rooms will be open to aid social distancing in the house and dining room.
  3. Separate entrance and exit to car park signed.
  4. Hand sanitiser in porch to be used before entering main building.
  5. Key safe accessed after using hand sanitiser
  6. Guests will find own way to designated rooms.
  7. Hospitality trays changed to reduce transmission
  8. Remote controls will be in sealed covers
  9. There will be a few leaflets in rooms that will be disposed of between guests.
  10. All breakfast items pre-ordered to allow buffet to be removed and time slots allocated to aid Social Distancing.
  11. Dedicated dining tables for duration of stay. Hand sanitiser to be used on entering dining room.
  12. Books, puzzles and games will not be available during COVID-19.
  13. No servicing rooms during stay. Replacements requested via text, email or voice call.
  14. Preferred payment will be via BACS to avoid using card machine.


  1. The number of items in rooms have been reduced to minimise transmission surfaces.
  2. Surfaces requiring special attention:
    • Switches, remote controls and clocks
    • All handles and knobs
    • All bathroom surfaces and bathroom dispensers
    • All hard surfaces within bedroom
  3. All the above will be cleaned by us wearing PPE, then disinfected between guest change overs.
  4. All linen will be bagged before leaving the guest rooms, will not be opened until reaching the laundry room or the commercial laundry itself.
  5. Hospitality trays and contents will be thoroughly cleaned and disinfected.
  6. All waste, dirty items will be bagged in rooms before being removed for cleaning or disposal.
  7. All hand rails, door handles and knobs will be frequently cleaned during each day.